Non-emergency medical treatment has been off-late given so importance but then again their allied service of transport had only risen responding to the needs of the disadvantaged patient section that mainly comprised of the elderly and the disabled. But many of the businesses have risen only to earn profits and there had been many quality and safety issues arising with their operation. They are:
•Making the business ADA compliant- ADA was issued to make sure all rules are maintained and patient safety is not violated. All the service providers must be compliant with these rules and drivers must maintain safety. To increase the profits, many providers had started violating these ground rules, putting patient safety in question.
•Dispatches- The owners started taking care of billings and dispatches that made more mistakes coming in. The dispatches were not taken care of and patients remained stranded.
•Billings- The negligence in billing was also observed where overpricing was at a peak. Their ignorance in accepting insurances made many customers turn their backs at the services.
Nevertheless, the rise of Non-Emergency medical treatments is back on track and it is because of the availability of easy and compliant means for a patient’s medical transport to the hospital. The service line is stabilizing their offering and broadening their spectrum with better and modified vehicles on the road, ensuring the patients are carried safely to their destination. Now even more elder citizens and patients are relying on Comfort Care transportation because of the many benefits that were unavailable before this digital boom. Those benefits are as follows:
A good NEMT service comes with their additional team of nurses and drivers who are experienced and highly trained. The team possesses the necessary certifications required to be at the job and bear skills that ensure a patient’s safe medical transport to the hospital and back. Besides this, the team also stays updated with the changing rules and regulations to stay updated to the medical world.
A good service provider ensures allocating vehicles to patients depending on their journey distance too. They also look into the fact if the driver is well aware of that location. The prolific the driver is; the more comfortable will the patient feel during the journey.
The service providers generally take all the patient information before conducting the ride to ensure safety from all aspects. They call for taking the patient’s details, destination details, ride details if they are going to take a drop back to their base location, journey details, and know about any specific requirement the patient has. This ensures the company has hands-on data to face any emergency issue arising.
The patients are treated with utter dignity and respect and given every opportunity to complain if they had not liked the services.
•Payment & Booking
The providers have modified in-vehicle CC machines for the ease of payments and they accept electronic cash as well. Patients can pay before receiving the service while they book it online to remove any last moment hassles. For lesser tech-savvy patients, this type of comfort care transportation can also be booked over the phone. Separate slots could be booked after searching for “non-medical wheelchair transportation near me” owing to the higher wheelchair demands.
The elderly population faces the problem of dependency even while waiting to avail medical treatments. The NEMT services ensure that they can do everything by themselves right from booking a vehicle to meeting the doctor at his chamber. The feature of “non-medical wheelchair transportation near me” is a revolutionary concept to help make the elderly completely independent in choosing their vehicular services.
With this, these services for NEMT have brought a revolution and the world is enjoying its many benefits.