NEMT services are in high demand throughout the country. Previously, the lack of appropriate non-emergency medical transportation caused patients a lot of trouble, especially the old and the disabled. While there were several options for emergency medical situations, people struggled with finding a vehicle for non-emergency situations such as doctor’s appointments, dialysis, hospital discharge, etc. NEMT services have solved this predicament, and now you can fulfill different kinds of medical appointments without having to worry about the patient’s safety.
The high demand has given rise to several companies that claim to offer NEMT services, but not all of them deliver promises. Mostly old and disabled patients use NEMT services, and their family members must be very careful about whom they trust with their loved ones. Choosing a reliable and responsible service provider in your area is thus of utmost importance. Charlotte has several companies, but we have picked the best in the lot to help people who are confused between the many choices that the market throws at them.
Secure Comfort Care- The Best Choice
After exhaustive research and survey, we were able to pick a clear-cut winner who provides all kinds of services you will ever need and has tons of positive feedback and reviews. Secure Comfort Care is among the early companies that were responsible for spreading the idea of alternative non-emergency medical transport systems.
Secure Comfort Care did not enter the market with the agenda to do business only. Edith Ware, the founder herself, underwent transportation problems with her wheelchair-bound mother. Her objective was to make the lives of such people and their families easier by coming up with a transport system that is both safe and appropriate for patients. The lack of suitable wheelchair transportation service had caused her great inconvenience, and she did not want others to face it.
Why is Secure Comfort Care the Best?
Our research involved looking into several factors like services offered, security, staff strength and qualification, user engagement, feedback, and reviews. Based on all these factors, we made our decision. But we do not intend to take our judgment at face value, and here are the reasons that truly make Secure Comfort Care the best NEMT service provider.
Ample Services
Secure Comfort Care offers more services than most of its competitors. Whether you want a transport option on your hospital discharge planning checklist or wish to travel, they have a service available for everything you can think of. Here are some of the services Secure Comfort Care offers to its user:
Transport for senior citizens, the handicapped, and the disabled.
Standing appointments such as physical therapy, dialysis, and rehabilitation.
- Medical appointments
- Wheelchair and stretcher support
- Transport for social functions
- Transport to airport or bus and train stations
- Long distance trips
- ALS/BLS support
- Uncompromising Security
Security is important when choosing a transport option for your loved ones. One of the major reasons why disabled and old people should avoid conventional vehicles is that they do not provide enough safety. So when looking for a NEMT service provider, there can be no space for negotiations when it comes to safety. Secure Comfort Care takes security extremely seriously; thus, their vans are well-equipped with safety belts, crutches, and handles. The vans are sent for inspection from time to time to maintain them in the best shape.
Caregivers are assigned to every patient, and they ensure the patient is constantly tended to throughout the journey. These trained nurses are eligible to handle any emergency that may arise while in transit.
Strict Staff Selection
All types of medical transportation must be very mindful of the kind of people they hire, and staff selection is made extremely carefully at Secure Comfort Care. The drivers, the caregivers, and the nurses are all hired based on their qualifications and experience in the field. A thorough background check is also done before they get their offer letter.
24/7 Surveillance
The company keeps a tight track of the vehicle and updates the family members throughout the transit. Therefore, you need not accompany your loved ones to every medical appointment. All the data about their location and status will be updated for you all the time. They also keep a close watch on the driver and the speed at which he is driving, ensuring further patient safety.
Positive Customer Feedback
When choosing a transport service for your loved ones, authentic feedback from previous patients matters a lot. While websites and advertising can lie, true customer reviews can never be misleading. After all, they have nothing to gain or lose. So after our thorough research about the company and how it conducts its services, we decided to turn to feedback and reviews.
Secure Comfort Care has a large customer base, and most of them come back for patient services very frequently. Social media sites and Google is filled with customer reviews and ratings that paint the company’s picture splendidly.
Here’s what some have to say about Secure Comfort Care’s services:
“…Once booked, I was very pleased with the transportation, and the driver was professional and quite pleasant. I will definitely contact Secure Comfort again for future transportation needs.” –Wendy Brownlee.
“Elder care is a challenge! The aide provided to us by SCC is beyond words!! Simply grateful.” –Broseph Jurton.
“All of the staff are courteous and professional! My clients and caregivers absolutely love James and his crew! I was blessed to find this veteran-owned company through my Google search to find a transportation service that could live up to its name..Well SECURE COMFORT is doing just that! You will not find another company within Charlotte that ensures that….” –Navondria Huggins.
Bottom Line
Finding the right NEMT service provider for your loved ones is a boon. Do not get trapped in the eternal cycle of trial and error with mediocre companies. Instead, start with the best, and you will never have to alter your choice again. Secure Comfort Care ensures your family member is in the right hands when you are away.