The Evolving NEMT Services: What Makes Them Better Than Uber and Lyft?

In the era where cab services like Uber and Lyft are making their mark and leaving no stone unturned to give the best services, Non-emergency medical transport services have made their own unique place owning to the sensitivity of the solutions and services they provide. Their area of expertise includes patient transport to and from the medical facility, easy patient access to transportation, and patient discharge facilities.

Initially called as the senior citizen transportation, NEMT has been a great support for the vulnerable population of our society, especially the elderly sector. People depend on the NEMT services and trust them with the lives of their loved ones. They use it for transportation to medical appointments that used to get missed initially due to the unavailability of the loved ones.

In this way, the non medical transport services have been of great help to people even when transport services such as Uber and Lyft are in huge demand. While Uber and Lyft offer utmost care and comfort, these NEMT services, known for their easy patient access tend to every patient no matter there is a medical emergency or not. Hence, these services are also for those who are normally healthy to get around but are not allowed temporarily by their doctors.

Though Uber and Lyft too have collaborated with these services on a pilot project basis and have shown great results, being specific to just the medical transport has helped NEMT to gain the top spot.

In this article, we shall try to understand the benefits of the NEMT services in the era of Uber and Lyft.

Monitoring the patient

Services Like Uber and Lyft focus more on the patient’s comfort. Similarly, the NEMT services, apart from ensuring the comfort of the patient, also happen to tend to the patient’s needs throughout the journey and make sure he/she has a comfortable and reliable ride. For instance, if a patient is not in an emergency situation, but still requires a ride, the NEMT can provide a well-equipped vehicle so that the patient’s needs can be attended to, till the patient’s discharge.

•Medical equipment

Apart from the fact that the NEMT services are far too reasonable than Uber or Lyft and that several doctors recommend it, the NEMT vehicles are fully equipped, ready to face any situation on the way. Thus, the vehicles come packed with equipment such as colostomy bags and fluids, oxygen tanks, stretchers, wheelchairs, all of which helps professional to manage the medical condition of the individual until they reach the destination. Further, the significance of drivers for the NEMT service is what adds to its reliability and safety as these drivers come fully trained and prepared for unforeseen circumstances and know how to give preliminary care to the patient traveling.

Therefore, NEMT services have seen a great uprise in the past few decades and the upsurge is still ongoing.
Talking about the stats, well, the market analysis of the non-emergency medical transportation depends on several growth factors, which have added to the success of the product in recent years.

Similar Link: Caring For Dear Ones In A Wheelchair Or Elders In Wheelchair?

There have been several reports stating recent significant developments by the leading vendors and innovation profiles in the Global Non-emergency Medical Transportation. Further, a common popular notion makes the stand more clear, which states “The Global Non-emergency Medical Transportation Market is expected to grow from USD 6,686.45 Million in 2019 to USD 9,537.86 Million by the end of 2025 at a Compound Annual Growth Rate (CAGR) of 6.09%.” This clearly indicates people have welcomed this idea and are also using it to their benefit.

Here, considering the healthcare services provided by Uber and Lyft, the NEMT market share analysis provides a competitive analysis of large as well as small global players. These several significant global players can be segregated on the basis of their financial positions, price, growth strategies, and product portfolio. As per the reports, there are further countries like North America, Europe, China, Japan, and India that are expected to play quite a dominant role in the Market of the non emergency medical transportation services globally.

All in all, the entire idea is to streamline the patient travel while providing them all the essential medical aid on the way, making their commute safe and comfortable.


Well, all this shows, things are changing for good and we will see great improvements going forward. Here we can just conclude by saying that in an era of Uber and Lyft, who successfully entered this industry and are providing healthcare services today, the NEMT services stand unparalleled due to their extremely reliable patient transport.

No doubt, both the modes of transportation (Uber/Lyft, NEMT) are giving their best to the patients but NEMT stands ahead in terms of its overall service experience as its main area of focus is medical transport and serving the patients with the best in-traveling medical facilities.