Are you curious to know what can be the phenomena of picking the right drivers for comfort care transportation?
Did you know that hiring the right driver and providing the appropriate training to them is crucial?
Nowadays, the majority of Non-emergency Medical Transportation company owners are unaware that their drivers are incompetent. As we all know, drivers are responsible for the safety and well-being of their passengers, so it’s important to keep a close watch on them at all times. And we also can’t deny that passengers are in a medically vulnerable condition so even just one small casualty can turn out to be fatal for patients.
There’s a survey conducted by the US National Library of Medicine – National Institutes of Health that almost 3.6 million adults miss or postpone non-emergency clinical care each year due to the absence of means of transportation to and from healthcare providers.
To address the burden on health systems and mitigate the transportation barriers, Secure Comfort Care plays a significant role in getting patient’s non-emergency medical appointments on their schedule and adhering to strict guidelines for driver monitoring. You can also check our patient’s positive feedback on Google my Business and Facebook.
In your words, how can you pinpoint a qualified non-emergency medical transport driver? Surely, by checking their:
- Valid Driving license
- Age (which should not be less than 25 years)
- Has at least 5 years of driving experience in the United States
- Must be trained in HIPAA, CPR, and first aid
Let’s take a closer look what are the key points that must be followed by non-emergency transportation drivers to avoid any form of mishap:
1.Customer Focused Culture: Excellent customer service should always be the core part of a driver’s goal. Must have a thorough understanding of how to deal with passengers who are bounded to wheelchair transportation services.
2.Impeccable driving record: This is quite mandatory if you want to examine the driver driving behavior over the years.
3.Skilled and Punctual: A good driver can’t lose concentration when on the vehicle and be aware of risk management. Must be trained in defensive driving tactics such as controlling the speed, driving cautiously to cope up with a wide range of road conditions, and so on.
4.Mechanical skills: Here we are not implying that he should be a trained mechanic, but at least he should be able to troubleshoot the vehicle and understand the basic parts of it when the need occurs. That could be replacing a car’s tire in an emergency.
5.Care for vehicle: Being a driver also comes with the responsibility to handle a vehicle properly. It includes timely service, car washing, maintenance of the vehicle as well as daily fuel consumption checks.
Most of the assisted transportation companies in America believe that they can save a few dollars when it comes to driver pay but as per the patients’ perspective, it can end up costing them in the long run. As a result, it is critical to take good care of patients and employ trained drivers to ensure their safety.
Secure Comfort Care is a well-known non-emergency medical transportation firm in Charlotte that follows nearly all of the regulations and employs licensed drivers to ensure the safety of their patients. For them, their patients’ safety always comes first.