Medical Transportation Services in Charlotte, NC

Reliable Medical Transportation Services in Charlotte:

Secure Comfort Care provides safe and dependable non-emergency medical transportation throughout Charlotte and surrounding communities.

Our services support patients, families, and healthcare professionals who require reliable transportation for hospital discharges, medical appointments, outpatient procedures, rehabilitation visits, and mobility-assisted travel.

Our trained drivers assist passengers from door to door, helping ensure every trip is safe, comfortable, and respectful of each passenger’s needs.

Please note: Secure Comfort Care is a private-pay transportation provider. We are not able to accept Medicaid, Medicare, or insurance at this time. All clients are responsible for payment at the time of booking unless alternative arrangements have been approved in advance.

Services We Offer

Hospital Discharge Transportation

Secure Comfort Care provides reliable transportation for patients leaving hospitals, surgery centers, and rehabilitation facilities. Our drivers assist passengers safely from bedside to vehicle and from vehicle to destination.

Wheelchair Transportation

Wheelchair accessible transportation for passengers who require mobility assistance traveling to medical appointments, treatments, or returning home.

Non-Emergency Stretcher Transportation

Bed-to-bed transportation for patients who must remain lying down during transport due to medical conditions or recovery needs.

Post-Sedation Transportation

Transportation for patients who cannot safely drive themselves after outpatient procedures, anesthesia, or sedation.

Medical Appointment Transportation

Reliable transportation for doctor visits, dialysis appointments, treatments, therapy visits, and other medical appointments.

Wait & Return Medical Transportation

Secure Comfort Care offers wait and return transportation for patients whose driver remains onsite for duration of medical appointments and provides a safe ride home afterward.

This service is commonly used for outpatient procedures, specialist visits, dialysis appointments, and follow-up care.

Long Distance Medical Transportation

Transportation between counties and states, hospitals, rehabilitation facilities, and care communities for patients requiring safe and reliable long-distance travel.

Secure Comfort Care NEMT

Who Uses Our Services

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Patients being discharged from hospitals
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Patients recovering from surgery or medical procedures
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Seniors traveling to medical appointments
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Patients requiring wheelchair transportation
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Patients requiring stretcher transportation
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Families arranging transportation for loved ones
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Healthcare providers coordinating patient transportation

Serving Charlotte and Surrounding Communities

Secure Comfort Care proudly provides non-emergency medical transportation throughout Charlotte and nearby communities including Concord, Huntersville, Matthews, Mint Hill, Gastonia, Kannapolis, and Salisbury.

Need Transportation? Request a Ride Now

Frequently Asked Questions

What areas do you serve?
Secure Comfort Care provides non-emergency medical transportation throughout Charlotte and surrounding communities.
Do you provide wheelchair transportation?
Yes. Secure Comfort Care offers wheelchair accessible transportation with trained drivers who assist passengers safely.
Do you provide stretcher transportation?
Yes. We offer non-emergency stretcher transportation for patients who must remain lying down during transport.
How do I schedule transportation?

Transportation can be scheduled online using the Request Transportation form or by calling our office.

Trusted by Charlotte’s leading hospitals, care teams, and families since 2013.
We’ve helped thousands get to where they need to be—safely, on time, and with compassion.