Welcome to Secure Comfort Care!

We are The Carolinas’ Leading Provider of Non Emergency Medical and Patient Transport Coordination.

Services

Secure Comfort Care provides a host of services to fit a wide array of healthcare needs:

  • Appointment Transportation & Scheduling – Removes burden of transporting clients to and from doctors/ rehabilitation/ dialysis, appointments.
  • Full Service Assistance – Assistance preparing clients for appointments including, but not limited to, wheelchair securement, loading and unloading using industry safety standards.
  • Equipment Accomodations – Upon request, we can provide wheel chairs, geriatric chairs, stretchers, oxygen tanks for use during transport.
  • Translators for non-English speaking clients – Translation services for over 10 languages.

Our Service Advantages are quite significant: Insulates your facility from liability, offers On-Call Dedicated Service specific to your needs, and uses our proven model of service delivery to support your #1 goal- patient satisfaction, improved health outcomes and lowering cost.

Your Time is Valuable!

Your organization is busy! Scheduling transportation and making sure patients get to their appointments can be time-consuming. Eliminate this burden by partnering with Secure Comfort Care to manage, facilitate, and coordinate your patient’s transportation needs.

Secure Comfort Care ultimately becomes your outsourced transportation provider with seamless technology that allows for scheduling, real-time tracking of patient’s location, and reporting capabilities.

Unlike ride-sharing services, we add an extra layer of security and accountability all while maintaining HIPAA compliance. Speak to Secure Comfort Care’s specialists about how we can implement our proven methodologies to immediately begin cost savings, improved work flows, and time management at your facility.

Let us be your designated driver

We transport individuals to dialysis centers, nursing homes, adult day care programs, hospitals, and/or any other type of patient care facility.

PEOPLE MISSING OUT ON MEDICAL CARE BECAUSE OF LACK OF TRANSPORTATION

3.6 Million

IMPROVING ACCESS = Better and more cost effective care.

What our customers say

All of the staff are courteous and professional! My clients and caregivers absolutely love James and his crew! I was blessed to find this veteran owned company through my Google search to find a transportation service that could live up to its name..Well SECURE COMFORT is doing just that! You will not find another company within Charlotte that ensures that their drivers are screened and equipped to handle any situation! As a bonus your loved will always be transported in a clean sanitized vehicle.

Navondria – Executive Director

We have been doing business now for 2 years with Secure Comfort and have been extremely satisfied with their services. They serve both our Charlotte and Concord access locations with Non-Emergency Medical Transportation.

Amanda – Facility Administrator

I would highly recommend Secure Comfort Care as an experienced, well qualified provider of non-emergency medical transportation. Working with Secure Comfort Care has been nothing short of a pleasure and I recommend them to anyone seeking out the transportation services of an industry leader.

Patrick – Program Administrator

Secure Comfort has provided transportation services for my teenage son for the past few weeks. I could not ask for a better partner in moving him from place to place for sports and school. James has been exemplary – calls to confirm times and dates proactively and my son absolutely loves riding with him. Thank you for a great peace of mind knowing my son is safe as he travels from home to school and sports. This is a big deal to a working Mom! Thank you Secure Comfort!!

Shawn – Executive/Mom